Chick-Fil-A Resume Example
Getting a job as a Chick-Fil-A team member gives you the chance to develop experience in serving CFA customers and preparing menu items. For a successful Chick-Fil-A application, you'll want to submit a professional resume that showcases your relevant skills. In this article, we'll discuss how to create a Chick-Fil-A resume that catches the eye of employers, with tips and examples to help you write your own.
Chick-fil-A, founded in 1946, is a popular fast-food chain known for its signature chicken sandwiches, exceptional customer service, and commitment to quality. The company offers various career opportunities in restaurant operations, management, and corporate roles. Chick-fil-A values teamwork, hospitality, and community involvement, making it an ideal workplace for individuals passionate about food service and customer care.
This complete guide will equip you with the tools you need to compete in your Chick-Fil-A applications. The article will take you through the key steps of creating a resume that presents your key skills, qualities and career achievements in a format that Chick-Fil-A hiring managers will favor. It will also help you tailor your resume according to your unique skills and experience level. Read on to access expert insights from Jobseeker that will help you create a winning Chick-Fil- resume.
What to include in a Chick-Fil-A resume
Although the content of a Chick-Fil-A resume may differ according to your experience and seniority, the main sections will remain the same.
While the content and format of your resume may vary depending on your experience levels, it's important to always include the following sections:
Resume Header and Personal Information
The resume header is the place to add your name and contact details, along with your LinkedIn URL if you have a profile, so employers can find more information about your career journey and skills. You don't typically need to add a photo, or any other personal information to this section. Keep your header clear and concise, with only the most necessary information included. Opt for a stylish, professional design that creates a strong first impression.
Use an email address that's professional and appropriate for professional communication. Typically this would be an email address based on your first and last name, or your initials. If necessary, you could include your profession or another unique identifier. Avoid using old email addresses that could be considered unprofessional or inappropriate. Additionally, always check your contact details before sending your resume to ensure they're up-to-date.
Jesse Jimenez
jesse.jimenez@example.com
(111) 222 33 444 55
12 Grimmauld Place, Brooklyn, NY
linkedin․com/in/jesse–jimenez123
Resume Summary
Following your resume header, write a resume summary to introduce yourself and showcase some of your key skills and achievements. Alternative names for this section are 'resume objective' and 'personal profile'. While a resume summary focuses on your career experience, a resume objective covers your ambitions and career plans. Always make sure your summary reflects the job description and highlights some of the key skills required for Chick-Fil-A team member roles.
Alternatively, use this summary to introduce your personal career ambitions and explain why Chick-Fil-A team member roles are a good fit for you at this stage of your career.
A great resume summary should highlight why you're an ideal candidate for Chick-Fil-A team member roles by showing key skills and qualities that reflect the job description and provide evidence to support them. It should also introduce your personality and unique qualities to the reader, to help them start to form an opinion about you as a candidate. The graphic below showcases some good examples of what to include in your Chick-Fil- resume summary.
Work Experience
In your resume work experience section, list any previous relevant work experience in the fast food market, as well as an career achievements that mean your qualified to work as a Chick-Fil-A team member. List each role that's relevant to the fast food sector in reverse-chronological order. Start with your current or most recent role, and add your job title, the organization name, its location and the dates you worked there.
An effective resume work experience section is one that echoes the skills and experience listed in the job description, and shows how you used your skills to positive effect in previous roles in the fast food industry. Each bullet point should be carefully crafted to showcase a particular skill or achievement relevant to a Chick-Fil-A team member, with evidence to show the value you added.
Guest Experience Specialist, January 2022 - Present
Cluck & Co, Pittsburgh
- Enhanced guest satisfaction scores by 25% through personalized service and proactive problem-solving
- Implemented a new feedback system, increasing constructive guest reviews by 40%
- Trained and mentored a team of 15 new hires, reducing onboarding time by 30%
Guest Experience Specialist, January 2022 - Present
Cluck & Co, Pittsburgh
- Improved customer service and satisfaction through effective communication and teamwork
- Contributed to a positive dining experience for guests
- Assisted in maintaining a clean and welcoming environment
Education
In your education section, include details of your most relevant Chick-Fil-A team member qualifications and educational achievements.
Working as a Chick-Fil-A team member doesn't usually require a degree. Even though a degree-level education isn't a necessity, it's still important to highlight your key educational achievements, including a ServSafe Food Handler or other courses or training that showcases your food prep techniques or POS system operation.
List your relevant qualifications in reverse-chronological order. Add the name and level of the award, the institution, its location (if this isn't obvious from the name) and your dates of study. If you have space, include some bullet points outlining any specialist areas of study, awards or high grades, so the employer can learn more about your unique skill set and knowledge.
If you took part in any volunteering or you were a leader or member of any university societies, you could also mention these in your education section.
Bachelor of Business Administration in Hospitality Management, 2017 - 2020
University of Wisconsin-Madison, Madison
Hear from experts:
Include a concise professional summary at the top of your resume that reflects your most relevant skills and achievements for the job. (2) Pair this with detailed descriptions of your responsibilities and outcomes in each role to highlight your unique contributions. (1)
Relevant Certifications and Licenses
In your certifications section, list any professional certifications or licenses that are relevant to working as a Chick-Fil-A team member. These might be licenses that show you're qualified to operate certain equipment, or certifications that give you the edge over candidates with otherwise similar career history. Therefore, add any professional licenses or certifications, along with valid dates that show they're still valid.
Below you can find several examples of certifications for a Chick-Fil-A team member resume:
- ServSafe Food Handler, 2022
- Customer Service Certification, 2022
- Hospitality Management Certification, 2022
Optional Sections
There are several additional sections you could add to a Chick-Fil-A team member resume, to improve your chances of success. Choose any optional sections that showcase essential or desirable skills or experience for Chick-Fil-A team member jobs.
Hobbies and Interests
Hobbies and interests can be a useful way of showing your skills and experience beyond your work and education. These are particularly useful for your resume if you're short of work experience and need to showcase a particular skill or experience. Don't include hobbies and interests in your resume unless they showcase a specific interest or aspect of your personality. You'll want them to add something to your application that you can't add elsewhere.
Voluntary Work
This section can be valuable for a Chick-Fil-A team member resume, if you've done any voluntary work that showcases your relevant skills. Add any voluntary roles, including your position, the name of the organization, the dates of your voluntary work and a brief explanation of your responsibilities and achievements.
References
Standard Chick-Fil-A team member resumes don't tend to include references, but you might find them requested occasionally. Check the job advert to see if you'll need to add references to your resume. Only include referees that you've had prior approval from, and notify them to expect contact from the employer.
References will be available upon request.
Best strong verbs for your a Chick-Fil-A team member resume
Action words can help illustrate to the hiring manager the difference you made in each of your previous jobs. Add strong verbs from the list below to create a greater impact with your work experience section.
- Serve
- Assist
- Prepare
- Greet
- Maintain
- Clean
- Restock
- Communicate
- Operate
- Support
If you need help creating a resume that impresses HR managers, take a look at Jobseeker's professional resume templates. You can also access beautiful cover letter templates that help your application stand out.
Example resume for Chick-Fil-A team member applications
The Chick-Fil- resume example below includes all the sections above, so you can see how a completed resume looks:
12 Grimmauld Place, Brooklyn, NY
•
jesse.jimenez@example.com
•
(111) 222 33 444 55
•
linkedin․com/in/jesse–jimenez123
Experienced Customer Service Associate with a strong background in providing exceptional customer service, handling transactions efficiently, and maintaining a positive and welcoming environment. Proven ability to work collaboratively in a fast-paced team setting, manage customer inquiries and resolve issues promptly. Dedicated to upholding company standards and contributing to overall team success.
Customer Service Associate
2020
-2022
Serenity Solutions Ltd (Phoenix)
- Resolved 95% of customer inquiries on first contact, enhancing overall satisfaction and reducing follow-up calls by 30%
- Implemented a feedback system that increased positive customer reviews by 40% within six months
- Trained and onboarded 15 new team members, improving team efficiency and reducing the average training time by 20%
Food prep techniques
POS system operation
Customer service skills
Customer service excellence
Effective communication skills
Team collaboration strength
ServSafe Food Handler
Customer Service Certification
English - Fluent
Spanish - B2
Do's and don'ts of a Chick-Fil-A team member resume
- Tailor your resume to the job you're applying for by consulting the job description and using keywords throughout your document.
- Use a well-structured resume layout that optimizes headings, structure, margins, fonts and line spacing to make your document as accessible as possible to the reader.
- Keep your Chick-Fil- resume as brief as possible. A single page is ideal for junior applicants, while two sides is acceptable for senior jobs.
- Mention key skills that show you're suited to the job throughout your resume, as well as in the dedicated skills section.
- Write a compelling resume summary or objective to introduce yourself and your key Chick-Fil-A team member skills.
- Don't use jargon or acronyms when you can use simple, straightforward language to say the same thing.
- Don't list unrelated work experience unless you can show you used skills that are valuable to the job you're applying for.
- Don't use elaborate formatting or layouts. These can make your Chick-Fil- resume less readable and harder for applicant tracking systems (ATS) to scan.
- Don't use an email address that contains unprofessional content, and if necessary create a new, more professional email address.
- Don't use old contact information and always review your resume header to make sure it contains the latest information.
Guide to making your resume ATS-friendly
Applicant tracking systems (ATS) are increasingly taking responsibility for the management and processing of job applications, helping hiring practices to become more efficient. This can include screening resumes by scanning and ranking each application according to how closely it matches the job description. If you follow a few simple tips when writing your Chick-Fil- resume, you'll give yourself a better chance of ranking highly in the ATS screening and progressing to the next stage.
Here are a few quick tips for creating an ATS-friendly resume:
- Use a traditional resume format, such as reverse-chronological or functional. These will give your resume a structure that's easier for ATS systems to scan.
- Add keywords throughout your resume that help ATS software match your application to the job description. A higher match means your application is more likely to proceed to be reviewed by human eyes.
- Using clear, simple headings makes it easier for an ATS application to scan your resume, as it can easily identify what's in each section of your document.
- Use design elements that help make your resume more readable. These might include white space, clear, professional fonts and subtle color accents to help certain elements stand out.
- Use simple, concise language to keep your resume to a maximum of one to two pages in length. This will make it easier for ATS software to read.
If you need help creating a professional resume, take a look at our expert career articles and variety of resume examples created by careers experts.
Frequently Asked Questions for a Chick-Fil-A resume
Alongside your Chick-Fil- resume, it's important to produce a professional cover letter that creates a similar positive impact on the reader.
Check the job description to see whether a full, formal cover letter is necessary. In some situations, it might be more suitable to simply send a brief email to introduce yourself and accompany your resume.
For a full, traditional cover letter, follow formal letter-writing conventions with your header, address line and greetings. The main text of the letter tends to be split into three short paragraphs. Firstly, introduce yourself, confirm the role you're applying for and explain why you're applying for the Chick-Fil-A team member role. In the second paragraph, highlight your skills and experience that are most relevant to the job description. The third paragraph gives you the opportunity to express your enthusiasm for the role and your gratitude to the employer, while leaving a call to action which encourages them to make contact with you.
You can create a professional cover letter in just a few simple, easy-to-follow steps using Jobseeker's tried and tested cover letter templates.
Even if you have little or no relevant work experience, it's still possible to write a Chick-Fil-A team member resume that makes a strong impression on employers. Use a skills-based resume format to highlight your relevant skills and education. This is more suitable for junior or entry-level roles where you might not have much work experience to showcase. Make the most of additional sections such as hobbies and interests, volunteer work, certifications and internships. These can help you showcase skills that you've developed outside traditional work settings.
A resume headline can catch the attention of the reader and give them a strong first impression about your suitability for Chick-Fil-A team member jobs. A well-written resume headline is also a way to increase your chances of passing the ATS resume scanning stage, by referencing keywords that match the job description. Write a short, snappy heading for your resume including the job title and a reference to your experience, your track record or one or two of your key skills.
Below you can see a resume headline example:
- Dedicated Chick-Fil-A Team Member
- Dedicated Customer Service Team Member
- Experienced Chick-Fil-A Team Leader
The resume format that gives you the best chances of success depends on your experience levels, as well as the type of job you're applying for and its seniority level. For roles where you're lacking experience, such as graduate jobs or career changes, you could use a functional or skills-based resume format. This places your skills and education above your work experience. For more senior roles where you have plenty of relevant experience, use a reverse chronological format. This resume structure places work experience at the heart of the document, using it as a showcase for your skills and achievements.
Takeaways for your Chick-Fil- resume
An effective resume is a concise, professional summary of your relevant skills and career achievements, showcased through a chronology of your career history. Use a suitable resume format and tailor your resume for every application you submit.
HR-approved resume templates and other tools by Jobseeker are the easiest way to create a winning job application. Sign up and follow the simple instructions to complete a resume that stands out from the crowd. Whether you're a junior or senior candidate, a professional cover letter can help to grab the attention of the employer. Jobseeker's cover letter examples were created by careers experts to provide useful tips and ideas for your cover letter.
Sources:
(1) MIT Communication Lab: CV/Resume: https://mitcommlab.mit.edu/broad/commkit/cvresume/
(2) Resume Tips, Duke University: https://careerhub.students.duke.edu/resources/resume-tips/
