McDonalds Resume Example
Getting a job as a McDonalds crew member gives you the chance to develop experience in preparing food orders and operating POS systems. A professional resume for McDonalds applications will showcase your relevant skills and career achievements, to help you stand out from the crowd. In this article, we'll highlight tips and examples for creating a McDonald's crew member resume that makes a winning impression on the organization's hiring managers.
McDonald's, founded in 1940, is a globally recognized fast-food chain known for its consistent quality, convenience, and iconic menu items. The company offers a wide range of career opportunities in restaurant operations, management, marketing, and corporate roles. McDonald's values teamwork, customer service, and innovation, creating a dynamic work environment for individuals passionate about food and service.
After reading this guide, you'll know what it takes to create a McDonald's crew member resume that really stands out from other applicants. You'll learn how to show employers you've got the relevant qualities, skills and industry experience for the job, all presented in a format that McDonalds hiring managers prefer to see. The article also includes tips for formatting your resume according to your experience and strengths. Continue reading to find expert tips and advice from Jobseeker that will help you successfully become a McDonalds crew member.
Core sections to include in a McDonald's crew member resume
Most resumes contain similar key sections, with a McDonald's crew member resume being no different.
Your resume layout and structure may differ depending on your experience levels, but make sure your resume includes the following:
Resume Header with Contact Details
The resume header is the place to add your name and contact details, along with your LinkedIn URL if you have a profile, so employers can find more information about your career journey and skills. You don't typically need to add a photo, or any other personal information to this section. Make sure your resume header is as brief as possible and doesn't take up too much valuable space. Choose a clear, professional design that sets the tone for your application.
Only include professional, name-based email addresses in your resume header. If you have an old email address that uses nicknames, puns, references to your personal interests or anything else that could appear unprofessional, set up a new email just for your job applications. Finally, always double-check your contact details are correct and up-to-date before sending your resume.
Aaliyah Brown
aaliyah.brown@example.com
(111) 222 33 444 55
1600 Pennsylvania Avenue, Washington, DC
linkedin․com/in/aaliyah–brown123
Resume Objective
Your resume personal profile is a short, concise paragraph to highlight two or three key skills and achievements in McDonalds crew member roles. You may also see this section named as 'resume summary' or 'resume objective'. Resume summaries tend to focus on your career experience, while resume objectives cover your ambitions and plans for the future. Additionally, make sure your resume summary reflects the job description and focuses on qualities that are relevant to working as a McDonalds crew member.
Alternatively, you could use this section to reference your objectives and ambitions, and how this role would fit into your career journey.
A strong resume summary focuses on two or three key skills and achievements that showcase your suitability for McDonalds crew member roles in a clear, quantifiable way. It also gives an insight into your personal qualities, to help the reader understand why you're a suitable candidate. See below for some great examples of what to include in your McDonalds resume summary.
Work History
In the next section, list your employment history, taking care to mention anything relevant to the fast food industry. Include any career achievements that make you a strong candidate to work as a McDonalds crew member. Mention only the most appropriate and relevant jobs to the fast food sector in reverse-chronological order, starting with your most recent and working backwards. Add your job title, the name of the employer, the location of the role and your dates of employment.
An effective resume work experience section is one that echoes the skills and experience listed in the job description, and shows how you used your skills to positive effect in previous roles in the fast food industry. Each bullet point should be carefully crafted to showcase a particular skill or achievement relevant to a McDonalds crew member, with evidence to show the value you added.
Customer Service Associate, January 2022 - Present
GoldenBite Enterprises, Lexington
- Increased customer satisfaction scores by 25% through efficient problem resolution and personalized service
- Successfully handled 150+ customer inquiries daily, maintaining a 98% first-call resolution rate
- Trained and mentored 10 new hires, enhancing team performance and reducing onboarding time by 30%
Customer Service Associate, January 2022 - Present
GoldenBite Enterprises, Lexington
- Provided excellent customer service to enhance dining experience
- Worked effectively in a fast-paced team environment
- Assisted in maintaining a clean and welcoming restaurant atmosphere
Educational Achievements
In your education section, include details of your most relevant McDonalds crew member qualifications and educational achievements.
It's not usually necessary to have a degree for jobs as a McDonalds crew member. Nevertheless, it's still crucial to list your highest or most relevant educational achievements. These might include Customer Service Training, and other certifications or courses that highlight your inventory management skills or sanitation and hygiene.
List your relevant qualifications in reverse-chronological order. Add the name and level of the award, the institution, its location (if this isn't obvious from the name) and your dates of study. You can enhance this section by adding bullet points that show any outstanding grades, awards or achievements and any specialist subjects you studied. These details can make you stand out from other candidates.
Additionally, mentioning any leadership roles or any societies and clubs you participated in while studying shows proactivity and initiative.
Bachelor of Business Administration (BBA) in Hospitality Management, 2017 - 2020
University of Texas at Austin, Austin, TX
Hear from experts:
Showcase both hard and soft skills by describing examples of how you’ve applied them in real-world scenarios, such as "collaborated with a cross-functional team to deliver a project ahead of schedule." (1) Use a simple layout that ensures your key accomplishments stand out at a glance. (2)
Certifications
In this section, include any McDonalds crew member certifications, training or licenses you hold that are relevant to the job. You could list accreditations for certain professional roles or licenses for certain activities that help to make you a strong candidate. Therefore, list any official licenses and certifications, along with their dates, so employers can assess whether you've got the necessary qualifications to work as a McDonalds crew member.
Take a look at some example certifications for a McDonalds resume below:
- Food Safety Certification, 2022
- Customer Service Training, 2022
- Cash Handling Certification, 2022
Optional Sections
As well as the main sections of a McDonald's crew member resume, optional sections can help you prove your credentials to employers. Take a look at the sections below and add any that help you show how and why you're right for the job.
Hobbies
Adding your hobbies and interests is a legitimate way of showing off your skills and personal qualities. Your hobbies and interests are useful for a McDonald's crew member resume if you want to show a different side to your personality, or to stand out among other candidates. They can also be valuable if you're a junior candidate without much relevant work experience. Think about adding hobbies and interests to your resume if they add some insight into your personality that you can't express elsewhere in your application.
Volunteering
Adding voluntary roles can be a useful way of showing relevant experience and skills for McDonalds crew member roles beyond your main employment history. Include the title of your volunteer role, who you volunteered for, as well as the dates you carried out the work. Provide brief details of your responsibilities and the impact you made.
References
Although it's rare to include references on a McDonalds resume, some employers may ask for it. Don't add references unless they're specifically mentioned by the employer in the job advert. Only include referees that you've had prior approval from, and notify them to expect contact from the employer.
References will be available upon request.
Best words to use in a McDonald's crew member resume
Using strong action verbs in your work experience bullet points can make a stronger impression on employers and show the value you added to your previous roles. Add strong verbs from the list below to create a greater impact with your work experience section.
- Assist
- Prepare
- Serve
- Operate
- Handle
- Clean
- Greet
- Communicate
- Maintain
- Follow
If you want to create a resume that stands out from the crowd, use Jobseeker's expert-designed resume templates. You can also find cover letter templates that work to get you noticed by employers.
Example of a McDonalds resume
Using each of the sections above, we've created this example McDonalds resume, to help guide you when creating your own:
1600 Pennsylvania Avenue, Washington, DC
•
aaliyah.brown@example.com
•
(111) 222 33 444 55
•
linkedin․com/in/aaliyah–brown123
Highly motivated McDonald's Crew Member with previous experience as a Customer Service Associate, adept at providing exceptional customer service, handling transactions efficiently, and maintaining a clean and organized work environment. Proven ability to work effectively in fast-paced settings, collaborate with team members, and ensure customer satisfaction. Strong communication skills and a commitment to delivering a positive dining experience.
Customer Service Associate
2020
-2022
GlobalConnect Solutions (Miami)
- Enhanced customer satisfaction scores by 25% through effective issue resolution and personalized service
- Successfully managed and resolved 95% of customer complaints within a 24-hour timeframe
- Trained and mentored a team of 10 new associates, improving team efficiency and service quality
Food preparation expertise
POS system proficiency
Inventory management skills
Teamwork and collaboration
Effective time management
Strong customer focus
Food Safety Certification
Customer Service Training
English - Fluent
Spanish - B2
Best practices for a McDonalds resume
- Use a clear, professional resume format to make your document as accessible as possible, including a readable font and appropriate headings, margins and line spacing. This will make your resume easier for recruiters and hiring managers to read.
- Mention your key educational achievements, such as degrees and professional qualifications, along with grades such as your GPA, if they're high.
- Quantify your career achievements by including evidence of your impact throughout your resume.
- Tailor your resume for each application you send. Review the job description and adapt the content to reflect the specific requirements, including key skills and experience.
- Make a strong first impression with a concise, impactful McDonalds resume summary that showcases your key qualities.
- Don't add hobbies and outside interests unless they help you prove a skill required for the role.
- Don't list irrelevant work experience as it will likely do nothing for your chances of success.
- Don't forget to keep your header up-to-date with every application, to make sure you don't include old contact information.
- Don't use elaborate formatting or layouts. These can make your McDonalds resume less readable and harder for applicant tracking systems (ATS) to scan.
- Don't clutter your document by trying to add too many details. Focus on core McDonalds crew member skills and achievements that are relevant to the role.
Making an ATS-friendly resume
An applicant tracking system (ATS) is just one of the tools employers and recruiters can use to streamline their hiring practices. This typically includes screening candidates by scanning and ranking their resumes based on their likely suitability for any vacancy. When you're writing your McDonalds resume, there are several things you can do to make sure your resume stands the best chance of passing the ATS stage.
Here are a few quick tips for creating an ATS-friendly resume:
- Use a traditional resume layout, such as a reverse-chronological or functional format. This will mean your resume includes all the necessary sections, in the expected order.
- Add keywords throughout your resume that help ATS software match your application to the job description. A higher match means your application is more likely to proceed to be reviewed by human eyes.
- Use clear headings that break your resume up into readable, scannable sections that match the standard content employers expect from a resume.
- Use design elements that help make your resume more readable. These might include white space, clear, professional fonts and subtle color accents to help certain elements stand out.
- Keep your resume as concise as possible, to make it easier to read, and for ATS software to scan.
If you need help creating a professional resume, take a look at our expert career articles and variety of resume examples created by careers experts.
A McDonalds resume FAQs
Accompanying your resume for McDonalds crew member applications, you'll want to produce a cover letter that similarly leaves a positive impression on hiring managers.
Firstly, think about whether you want to write a full, formal cover letter or whether a brief email to introduce yourself and draw attention to your resume will suffice.
A traditional cover letter should follow formal letter-writing conventions and structure, including a header, the recipient's address and professional greetings and sign-offs. For the main body of the letter, open with a short paragraph introducing yourself and explaining your reasons for applying for the McDonalds crew member role. Follow that with an explanation of your skills and experience and how they're relevant to the position. Close by expressing your gratitude and enthusiasm, and leaving a call to action that encourages the employer to open a dialogue with you.
If you want to impress employers with a professional cover letter, use Jobseeker's simple and beautiful cover letter templates.
Writing a McDonalds resume with no experience needn't be a daunting task. There are still plenty of ways to impress hiring managers with your resume. Select a resume format that emphasizes your skills and education over your work experience, such as a functional format. Additional resume sections such as volunteer work, hobbies and interests, certifications and internships can all help you showcase your relevant skills. These can be more prominent in your resume if you haven't got a lot of work experience.
You can use a resume headline to introduce your document and set the tone for your McDonalds crew member applications. Resume headlines can also help you pass the ATS stage of the selection process, by highlighting the job title and one or two key details. Take the time to draft a concise, eye-catching headline which includes the job title, one or two key skills and reference to either your experience level or track record.
Below you can see a resume headline example:
- Aspiring McDonald's Team Member
- Efficient McDonald's Team Player
- Experienced McDonald's Senior Crew Member
The best format for your resume depends on two key factors. Firstly, the amount of relevant work experience you have. Secondly, the type of role and its level of seniority. For applicants without much relevant work experience, a functional resume format tends to be best. This places the emphasis on your key skills and relevant qualifications. If, however, you have experience in your chosen profession, a traditional, reverse chronological resume format might be the way to go. This showcases your relevant skills and achievements in your work experience section.
Key takeaways for your McDonalds resume
The key to a strong resume is to showcase your relevant skills and achievements through your work experience and other activities. Choose a resume structure that makes the most of your relevant experience, whether through work or other activities, and be sure to tailor your resume to match the job description.
Use Jobseeker's resume templates, other tools and resources to create an application that impresses employers. Sign up today to access a wealth of valuable resume and cover letter resources. A stylish, professional cover letter can make all the difference to your job prospects. See Jobseeker's cover letter examples, written by careers experts, to help you craft an eye-catching application.
Sources:
(1) MIT Communication Lab: CV/Resume: https://mitcommlab.mit.edu/broad/commkit/cvresume/
(2) Resume Tips, Duke University: https://careerhub.students.duke.edu/resources/resume-tips/